Strategic Plan

Our ambition is to ensure that more people receive the organ transplants they desperately need, receive the right blood transfusions at the right time and get the best specialist support and products to save or improve their lives. People are still dying because of a lack of donors and it is our role to act with others to improve outcomes for patients.

Doing things better means more innovation, greater flexibility and a continued focus of living up to our values of providing a Caring, Expert and Quality service. It will also mean doing some things differently so that we can achieve even better outcomes. Our employees, donors and patients will experience change in the years ahead and we will need to work hard to explain why and how it is making things better.

Our investment in our IT and other infrastructure is all about being able to continue to deliver a safe and sustainable supply of blood, tissues, stem cells and organs to the NHS long into the future as well as setting ourselves up to support the development of important future therapies such as regenerative medicine. As our health system faces increasing pressures we have a duty to be as efficient as we possibly can so that the NHS has more resources to spend on frontline services to patients.

Efficiency does not just mean ‘cheap’, it means looking to achieve value for money. We very much recognise that investing in our people, our equipment and our buildings is a necessary part of what we need to do to deliver a great experience for donors, which in turn ensures we can keep delivering for patients.

We have much to be proud of at NHS Blood and Transplant. We are a great organisation and great organisations are never complacent. By focusing on innovation and continuous improvement we can, and we will, save and improve more lives.

Our Ambition

To be the best organisation of our type in the world Our Purpose To save and improve lives Our values Caring about our donors, their families, our staff and the patients we serve. Being expert in meeting the needs of our customers and patients. Providing quality products, services and experiences for donors, staff and patients. Three small words, one big difference.

Our Purpose

To save and improve lives.

Our Values

Caring about our donors, their families, our staff and the patients we serve. Being expert in meeting the needs of our customers and patients. Providing quality products, services and experiences for donors, staff and patients. Three small words, one big difference.

You can access the full Strategic Plan 2017 - 2022 here.